Addiction:
Al-Anon Meetings– Toll-free Meeting Line: (413)782-3406
Alcoholics Anonymous – Western Mass Intergroup Office – helpline | (413) 532-2111
Massachusetts Substance Use Helpline (24/7) 800-327-5050
Problem Gambling Resources in Massachusetts
National Problem Gambling Helpline
Call: 1-800-522-4700 Text: 1-800-522-4700 Chat: ncpgambling.org/chat
Narcotics Anonymous Pioneer Valley/Western Mass – helpline | (866) 624-3578 and leave a message.
Never Use Alone – Call if you’re going to use alone 1-877-696-1996
SAMHSA – Substance Abuse and Mental Health Services Administration – SAMHSA’s National Helpline 1-800-662-HELP (4357)
Tapestry Health – Syringe services and same-day referrals 413-309-2151
Crisis:
BHN Crisis Hotline – (413) 733-6661 BHN provides 24-hour crisis interventions to children, youth and adults who experience mental health or addiction crises.
Clinical and Support Options — Family Support Programs, Community Based Programs, Mental Health & Addiction Recovery Programs, Crisis Programs, Housing and Homelessness Programs
Elder Abuse Hotline (24/7) 800-922-2275
Mass.gov Crisis Hotlines — Suicide prevention, domestic violence, and other crisis hotlines for youth, young adults, and their friends and families.
National Runaway Safeline:1-800-786-2929
National Suicide Prevention Lifeline: 1-800-273-8255
Samaritans Statewide Helpline: 1-877-870-4673
The Trevor Project: 1-866-488-7386 — The Trevor Project is a 24/7 crisis intervention and suicide prevention hotline for LGBTQ youth.
MassGov.org, Department of Transitional Assistance – Emergencies (DTA) – 310 State Street, Springfield – Emergency Assistance; Must apply in Person.
Mass 2-1-1 – Trained specialists are available to connect families with valuable resources – Simply dial 2-1-1
Domestic Violence Resources by County
Domestic Violence hotlines and Programs:
SafeLink(877) 785-2020 (toll-free) SafeLink TTY(877) 521-2601
National Domestic Violence Hotline(800) 799-7233
National Sexual Assault Hotline(800) 656-4673
The Network/La Red (24/7 LBGTQ Domestic Abuse Help) 413-733-7100 (TTY/V) 800-796-8711 (TTY/V) Spanish: 800-223-5001
Veterans Crisis Line (24/7) 800-273-8255 then Press 1 Text: 838255
YWCA Domestic Violence/Sexual Assault Hotline (24/7) 877-785-2020 TTY: 877-521-2601
Counseling/Mentoring:
Big Brothers Big Sisters of Hampden County— 266 Cold Spring Ave West Springfield, MA 01089 Phone: (413)781-4730
ServiceNet — 21 Olander Drive Northampton, MA 01060 (413) 585-1300
Alianza – formerly Womanshelter Companeras — P.O. Box 1099 Holyoke, MA (413)538-9717 24 hour hotline 1-877-536-1628
Wildflower Alliance — info@wildfloweralliance.org Phone: (413) 539-5941 Toll-free: (866) 641-2853
Chicopee Public Library Resources 449 Front Street, Chicopee (413)594-1800
With your Chicopee library card access:
LearningExpress – It offers job search and workplace skills improvement, skill building in reading, writing, math, and basic science, career certification and licensure exam prep, college and grad school entrance test prep, GED® test prep, and more.
Peterson’s Career Prep – Take practice tests in the SAT, HiSET, GRE, ASVAB, Career Tests, and much more. Also view the e-Book version of test prep materials from your computer.
Educational Opportunity Center (EOC) Valley Opportunity Council (VOC) 35 Mt. Carmel Avenue (3rd floor), Chicopee (413)612-0206 – Offers the following classes: Adult Basic Education, Bridge to College, Citizenship, ESOL (English for speakers of other languages)
Massachusetts Adult Literacy Hotline 1-800-447-8844
Chicopee Senior Center curbside meal pick-up program
5 W Main Street, Chicopee, MA 01020 Directions
Meal Site: 413-535-2521 • Phone: 413-534-3698 • Transportation: 413-536-5733
ChicopeeFresh
Chicopee Public Schools’ farm-to-school program, which we call ChicopeeFRESH, provides every student in our district access to locally sourced, nutritious meals and experiential learning opportunities in the classroom and in our school gardens.
Lorraine’s Soup Kitchen and Pantry 170 Pendexter Avenue, Chicopee (413) 592-9528 There are no requirements to eat at the soup kitchen
Chicopee Cupboard Food Bank 226 Exchange Street, Chicopee (413) 693-0213
Food Stamps 100 Front Street, Holyoke (Chicopee or Holyoke residents) Go to your local Department of Transitional Assistance (DTA) 1-800-645-8333 TTY: 1-800-377-1292
Holyoke Department of Transitional Assistance72-100 Front Street, Holyoke, MA 01040 (413) 552-5400
Women Infants and Children (WIC) 35 Mt. Carmel Avenue (2nd floor), Chicopee (413) 612-0214 (Call to make an appointment)
Open Pantry Community Services, Inc./Loaves & Fishes Community Kitchen Christ Church Cathedral 35 Chestnut St, Springfield, MA 01103 (413) 731-5668
Project Bread – Getting SNAP 1-800-645-8333
Kate’s Kitchen 51 Hamilton Street, Holyoke (413)533-5909
Westfield Soup Kitchen 101 Meadow Street, Westfield (413)572-9147
Multicultural Mental Health Resource Directory
This directory contains information about organizations in Massachusetts that offer linguistically and culturally appropriate mental health and related services for communities of color, LGBTQ community, immigrants, and refugees.
Chicopee Health Center 115 Baskin Drive (413) 594-3557 x376 – Medical and dental care even if you do not have health insurance – To apply for MassHelath call (413) 420-2200 to make an appointment with a financial services representative. Free care for people is based on income and size of family, while others are eligable for reduced cost care.
Chicopee Health Department 15 Court Street (413) 594-1673
Gale Health & Wellness Resource Center This database includes almost 400 health and medical journals, several hundred pamphlets, and more than 700 videos from Healthology. It also includes several thousand other articles from general sources and publications, as well as access to various health reference resources. Provided by Mass. Board of Library Commissioners
Gale OneFile Health & Medicine Reference Center Provides access to health information for professionals and the consumer through medical and nursing journals, medical pamphlets, and medical reference books. Provided by Mass. Board of Library Commissioners
MassHealth Find out if you are eligable and apply online today
Massachusetts Health Connector Find out if you are eligible and apply online today
Medline Plus Information about diseases, health, nutrition, and other consumer health topics.
Rosen Teen Health and Wellness Rosen Teen Health and Wellness provides physical and mental health reference information about issues important to teenagers. Provided by the Chicopee Public Library (library card required)
Visiting Nurse Association of Chicopee 2024 Westover Road (413) 437-9862 – Porchlight VNA/Home Care covers Berkshire, Hampden & Hampshire Counties
Tapestry Health – Offers Wound care, cancer screening, HIV and STI testing, pregnancy tests, blood pressure and blood sugar tests, safe sex supplies, syringe services and medical referrals to specialists and treatment. No one is ever turned away for inability to pay. Contact for locations and times 413-309-2151
Shelters
Clinical & Support Options (formerly Friends of the Homeless) 755 Worthington Street , Springfield – (413) 732-3069 . – Provides housing shelter for single adults over 18 yrs old. Women’s Shelter (755 Worthington). Men’s Shelter (769 Worthington)
Partners for the Community 11-13 Hampden Street, Springfield (413)272-2200. For adults of all ages, open 24/7
Springfield Rescue Mission 10 Mill Street, P.O. Box 9045 Springfield, MA 01102 (413)732-0808. For adult men only, overnight only, close Sundays, call to reserve a bed 8 AM.
Samaritan Inn 7 Free Street, Westfield (413)586-3122. For adults of all ages
DTA 243 Cottage Street, Springfield (413)858-1000. Contact for shelter for parenting youth 21 and older
YWCA of Western Massachusetts – Domestic Violence Shelter Service – (800) 796-8711
Housing
City of Chicopee Homeless Assistance Guide
Chicopee Housing Authority — 128 Meetinghouse Rd Chicopee, MA 01013 (413) 592-6132
Services provided: Housing for families, individuals, and senior citizens. Applications are available at the office and online. Eligibility is based primarily on household income.
Chicopee Neighborhood Development Corp. — 745 Memorial Drive Chicopee, MA 01020 (413) 583-2087
Services provided: Chicopee First Time Homebuyer Assistance and Foreclosure Counseling
Wayfinders (formerly HAP Housing)
Springfield: 1780 Main Street Springfield, MA 01103 413- 233-1500 | 800-332-9667
Holyoke: 193 Chestnut Street, Suite 2, Holyoke, MA 01040 413-233-1500
Northampton: 155 Pleasant Street, Northampton, MA 01060 413-233-1500
Services provided: Free confidential foreclosure counseling, first time homebuyers classes, works with you on your credit and will help you find a house with a mortgage that you can afford, and up to $30,000 in loans for individuals with disabilities for modifications to their house.
Massachusetts Foreclosure Counseling Agencies — WESTERN MASSACHUSETTS
Chicopee Neighborhood Development Corporation
– Chicopee (413) 592-8800HAP, Inc./Western Mass Foreclosure Prevention Center
– Springfield (413) 233-1611Hilltown Community Development Corporation
– Chesterfield (413) 296-4536Springfield Neighborhood Housing Services
– Springfield (413) 739-4737Valley Community Development Corporation
– Northampton (413) 586-5855
Health at Home Mass.gov-The Massachusetts Attorney General’s Office works to ensure compliance with environmental and public health laws and to ensure that landlords, tenants, and owners have accurate information to ensure compliance with the law and safe and healthy homes. Home environmental health risks can create significant sources of illness or injury and can affect residents’ ability to safely enjoy their homes, whether they own or lease them. A spectrum of federal, state, and local agencies regulates and provides assistance for issues related to environmental health at home.
Indeed.com— Post your resume and apply for jobs online
Learning Express— LearningExpress Library features online tutorials, practice tests, and e-books to help patrons of all ages. It offers job search and workplace skills improvement, skill building in reading, writing, math, and basic science, career certification and licensure exam prep, college and grad school entrance test prep, GED® test prep, and more. – Provided by the Chicopee Public Library (library card required)
MassHire Holyoke Career Center — 850 High Street Holyoke (413)532-4900
MassHire Springfield Career Center — 95 Liberty Street Springfield, MA (413) 858-2800
- Personalized career assessments focused on a user’s interests, values, personality, and workplace preferences
- Comprehensive career information including videos, articles, best practices, and downloadable worksheets
- Job searching capabilities via integration with Indeed.com that matches listing based on a user’s assessment results
- Resume editing software powered by VisualCV Resume Creator that provides 5,000 resume templates and cover letter samples
Peterson’s Test Prep — Take practice tests in the SAT, GED, GRE, ASVAB, Career Tests, and much more. Also view the e-Book version of test prep materials from your computer. High School and college students can search for scholarship materials and college information. Once you log in you will be required to create a username and password so you can track your progress on your tests.
Chicopee Veterans Services — 36 Center Street, Chicopee (413) 594-3470 — Provides eligible veterans and their families, who are residents of Chicopee, with financial and medical assistance in accordance with Massachusetts General Laws Chapter 115 and CMR 108.Additionally, we provide referrals and assistance with housing, alternate sources of income, such as Social Security and the VA, employment opportunities, fuel assistance programs, area food banks, shelters, and employment services.
MassGov.org, Department of Transitional Assistance (DTA) – 243 Cottage Street, Springfield (413) 858-1000 – Assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. (Food Stamps, Mass Health, EAEDC / TANF)
Energy Assistance Fuel and Heating System Repair — 35 Mt. Carmel Avenue (2nd floor) by appointment (413) 552-1548
Multicultural Community Services — 1000 Wilbraham Road, Springfield (413) 782-2500 — Multicultural Community Services of the Pioneer Valley is committed to providing culturally and ethnically responsive supports that enhance the capacities of individuals with developmental disabilities, and their families, to maximize their quality of life as individuals and as members of the larger community.
Open Pantry Community Services – Open Door Social Services – 287 State Street, Springfield (413) 737-7062 – Provides case management, housing search assistance, medical, mental health, and substance abuse referrals for homeless people living in area shelters, on the streets, or temporarily doubled up with friends or relatives.
Social Security – 70 Bond Street, Springfield (866)-964-5061 TTY (413) 731-1491 and 200 High Street, Holyoke (877)480-4989
Sunshine Village — 75 Litwin Lane (413)592-6142– Offer a range of day programs and employment services for adults with disabilities.
Community Engagement (STCC) – (413) 755-5277 – Free financial education to increase credit scores, reduce debt, and build assets.
